Here is the fix I received from Cherry. It worked on both computers that I tested
Make sure the following services are set to run as an administrator. You will need to do this for all user accounts.
cdi.exe
cdimsrclient.exe
keyman.exe
To do this do a Ctrl+Alt+Del and open the Task Manager.
Click on the Processes tab.
Elect to "show processes from all users".
Right click on the cdi.exe process and select properties.
Click on the Compatibility tab.
Select to "Run this program as an administrator".
Click Apply then OK.
Repeat these steps for the cdimsrclient.exe and keyman.exe processes.
When finished reboot the PC.