Hi,
I've recently run into an issue where my sales batches are not posting to the correct Tender Received account setup in the RMS GL Accounts. Instead the batches will post to the Tender Over/Short account.
From my initial investigation I've noticed that the problem batches (at least the ones that I've seen so far) were all blind closed near the end of the business day (9pm) and then the Z-report is printed the following day (7am-10am) when the cash room verifies.
Has anyone ever come across this before? Is there any troubleshooting that I can do on my end to try and figure out what is going on?
--Andrew