recover item lost
Our system crashed during a sales transaction. The Credit card tender went through, but the receipt did not print. More importantly, the item can no longer be found in item list. Is there any way to...
View ArticleRE: Summary Sales report that includes "Company" column - RMS 2.0 - Single store
Glad you resolved your report issue.The reports I suggested only show total sales, but another DRS report appears to meet your needs. It is called Sales Commission Report. You'll have to enable the...
View ArticleRE: recover item lost
It may as well be that the database is full and caused the crush. In which case you need to delete some entries from journal. You need to use the Administrator to check and delete.Also the item may be...
View ArticleMultiple Sessions on RMS with one log-in
Hello, does anyone know if this is possible?Thanks Andrew
View ArticleRE: Summary Sales report that includes "Company" column - RMS 2.0 - Single store
Thank you for the additional work to reveal the best solution. I appreciate your effort.
View ArticleFull Page Receipt with INVOICE as a header
Is there a way to modify a full page receipt header that shows 'INVOICE' instead of 'SALES RECEIPT' ???
View ArticleRE: Full Page Receipt with INVOICE as a header
Hi Tom.Not sure if your receipt templates have been edited by some RMS Partner, but this should be easy. Make a backup copy of the file you use (probably FullPage.xml in "C:\Program Files...
View ArticleRE: Multiple Sessions on RMS with one log-in
Hi Andrew.Can You give us more details, what exactly You want to achieve? BR, A.
View ArticleRE: INTER-STORE INVENTORY
You would need Headquarters manager to be able to check if the other store received it.
View ArticleINTER-STORE INVENTORY
Hi everyone, I'm newbie here. Please help me for this question.How can I check a Transfer Order if it was received by the receiver or not?SO Manager just show the contents.I could use teamviewer to...
View ArticleRE: Crystal Report Time Clock Error
Hi Scott,i'm also interested in the time card report and all the other ones for HQ. how can i gain access since i'm not a partner?? thank you.
View ArticleRE: Crystal Report Time Clock Error
Purely as an option, there is a Time Clock plug in for RMS. Details can be found here: rite.us/.../TimeClock.aspx Please let me know if I can be of further assistance.
View ArticleRMS Report Exportation
I have been facing this problem for 2 months, Headquarters Manager RMS is working only and export reports on wifi network not wired network, although wifi network and wired network in the same switch...
View ArticleWhere are RMS Application Logs Stored
Hi, does anyone know where I can check errors which occurred in RMS?I received a prompt to save my Inventory sheet while doing a commit after a stock check, but I didnt record it at the time and I need...
View ArticleRE: Deadlock Error while using RMS Manager/OPS
Possible solution here: dailydoseofexcel.com/.../odbc-microsoft-access-driver-is-not-a-valid-path
View ArticleDeadlock Error while using RMS Manager/OPS
Our stores have been experiencing this Deadlock error (message below) even though a patch (3 triggers) from Microsoft through New West was applied .Does anyone have any idea how to permanently resolve...
View ArticleRE: Deadlock Error while using RMS Manager/OPS
Hey Kevin thanks for the reply, the error I am getting though relates more to a deadlock error using an SQL db, but thanks again.
View ArticleRE: Deadlock Error while using RMS Manager/OPS
Hi Darryll,Can you try to disable the following triggers and verify whether they solve the issue?"tr_ItemValueLog" trigger - Item table"tr_TransactionEntryComputedQuantity" trigger - Transaction Entry...
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