RMS ---> M365
Has anyone been able to come up with a terminology--action/task-- "this is the same as this"--- I am having difficulty with how information I was used to using to find what I wanted in RMS is not...
View ArticleRE: Customization for RMS/HQ
Hi John - we have done a bunch of customization for RMS and HQ over the years (partial list can be found at www.rite.us/PlugInDirectory.aspx - some of these are being updated for RMH and RMH Central as...
View ArticleRE: Customization for RMS/HQ
Awesome! I just gave Gary a link to the forum post so he can see your request. I also advised him to factor in RMS replacement options down the road since July of 2021 is not too far down the road.
View ArticleCustomization for RMS/HQ
Looking to hire someone to customize the following for RMS/HQ.We are an 11 store chain and run a custom report every week to see what item(s) we've sold out of a particular category.Once I have that...
View ArticleRMS Store Operations POS Error | EFTPOS
After fresh installation window and other softwaresI am getting the following error in Store Operation POS : EFTPOS Integration.I have tried installation 3-4 times, but not sure what's happening, but...
View ArticleRE: RMS Server failure 111
We have a customer with the same issue now - one register (out of 20) but only since a new receipt printer has been added to this machine. No other registers have the issue and also plenty of space on...
View ArticleRMS Server failure 111
I have 3 POS machines. One PC has the store DB and every now and then POS shows this error message when I try to print a receipt."Server Failure 111: A sever failure occurred while attempting to...
View ArticleRE: RMS Store Operations POS Error | EFTPOS
Hi! What version of RMS and what version of Windows are you on? Is there a chance that you are using the EDC in RMS and USB and/or Keyboard Wedge credit card swipes?
View ArticleRE: How can I shut down TLS 1.0 in RMS 2.0.2000
Sorry that the error didn't show up. Here it is in text:Heading "RR RMS Cayan Payment Processing - Sale"Error Message "Result: An error occurred while making the HTTP request to...
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How can I shut down TLS 1.0 in RMS 2.0.2000
I'm having trouble shutting down TLS 1.0 on my Windows 7 SP1 client machines and still being able to process credit cards.Specs: Windows 7 Pro Sp1 SQL Server 2008 R2 SP3 with TLS 1.2 hotfix RMS...
View ArticleRE: How can I shut down TLS 1.0 in RMS 2.0.2000
Hi Nathan, I'm get conflicting information from different processors as to whether the solution you have can be TLS compliant. I'll let you know if I get a clear and concise answer from Cayan or Retail...
View ArticleRE: How can I shut down TLS 1.0 in RMS 2.0.2000
I thought I had the latest Retail Realm Cayan Processing Manager plug in. It wasn't. However Version 1.0.0.11 seems to have fixed the problem. I'll do some more testing and let you all know if it is...
View ArticleRE: Pin based debit failing occasionally
Gary,Was you able to resolve this. I have a client this started on last night and Heartland has not been very helpful. Credit cards work without issue but debit quit working on all...
View ArticleRE: Pin based debit failing occasionally
Hi Brad, we have had a lot (as in well over 100) of RMS users whose processing has been effected by various processors (TSYS, Heartland, First Data, Cayan, ect) setting deadlines. A lot of this appears...
View ArticlePin based debit failing occasionally
Hello everyone,We have quite a few customers experiencing an issue with pin-based debit transactions that are still using native RMS with Verifone 1000SE pin pads.The error they are getting is:...
View ArticleRE: Purchase Order Run-time error: 3711
For me I had the same issue, my database was on server and when I was using RDP on server I didn't have any issue. But when I was using RMS on my office desktop PC on network, I often have those...
View ArticlePurchase Order Run-time error: 3711
When generating a new purchase order, we get the following message after entering 2 or 3 items.Run-time error '3711':Operation cannot be performed while executing asynchronouslyWe have re-indexed the...
View ArticleRE: Error 3711 when clicking Add Item in Purchase Order after Windows 10...
Hi Thomasz, for me I had the same issue, my database was on server and when I was using RMS with RDP on server I didn't have any issue. But when I was using RMS on my office desktop PC on network, I...
View ArticleCustom printed PO
I am looking to see if anyone has a PO template that replaces the Tax column with the Quantity on hand. This would help with inventory as we are checking the PO.Thank you in advance.Adam
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