Duplicate transactions in HQ
Hi all, just wanted to see if anyone has an idea how this happened:We have 6 stores, all on HQ. We also have a warehouse that is set up as a store and should never actually have any "sales"...
View ArticleRE: Lost Inter Store Transfer (BUG)
Does this occur when there is an error on the 401 worksheet of the sending store?If so then the Transfer is being closed before it is sent to the receiving store.We have had this problem from day one...
View ArticleRE: Lost Inter Store Transfer (BUG)
We send this query using the worksheet 51.1.Update PurchaseOrder set isplaced = 1 where status = 2 and potype = 32.Update HQMessage Set Status = 1 where FromStoreID = xxxx and AttachmentID = xxxx
View ArticleLost Inter Store Transfer (BUG)
Hi there.Occasionally, when a store transfers inventory to another store, the receiving store will never get it. I tried running a WS 401 and backdated to the transfer date but it still doesn't work....
View ArticleRE: SOPOSUSER.EXE
We have found that our users have either double clicked the quick start Icon or triple click the desktop Icon when this occurs. The program starts and runs in the background and will not come to the...
View ArticleSOPOSUSER.EXE
When closing POS station and restarting it , most of the time it will not start , we will have to press CTRL ALT DEL and click on task manager and delete process SOPOSUSER.EXE is there any patch that...
View ArticleRE: HQ Client Error -2147217900
I found a solution.I used SQL Server Profile to trace all transaction running through SQL Server. Then looked for HQ Client transaction with the code from the error message. Turns out there was a user...
View ArticleHQ Client Error -2147217900
Hello,When processing a 401 worksheet the following error occurs and the worksheets fails.Time: 12/05/2016<<OpenRsRead>> Error -2147217900: Incorrect syntax near 'onique'.SET NOCOUNT...
View ArticleRE: RMS Version 2.0.2020
Hi,The next time you perform this process please note not to do it this way.You need RMS 2.0.0105/RMS Cu5 2.0.2000/CU5 help files and hot fix 60 only. When updating the database do it in two parts...
View ArticleRE: RMS Version 2.0.2020
www.microsoft.com/.../details.aspx Click the plus sign next to install instructions scroll down 9 lines. You will likely find all the old SQL 2005 pages are gone so your previous backwards...
View ArticleRMS Version 2.0.2020
We are moving to Shift4 for our payment processing. In order to do so we have to upgrade RMS 2.0.2020 with Hotfix 58. What is Hotfix 58 and where can I find it to download it?
View ArticleRE: Problems creating weighed items using EAN13 bar codes
First, remove the check box that indicates that it is a scale item.Then, make a mask setup with prefix 23 that means qty embedded barcode EAN13.I think qty. = weight in AX.Segment product 5...
View ArticleProblems creating weighed items using EAN13 bar codes
Good evening,I am trying to setup weighted items in inventory and am having some issues. When a sample is scanned the cashier is prompted for the weight. the bar code printed by the electronic scale...
View ArticleRE: cannot open RMS POS, error: row cannot be located for updating
Hi, did you ever find the solution to this? I have the exact same problem come up today.
View Articlecannot open RMS POS, error: row cannot be located for updating
I have restored the Store backup file (.bck) with collaton SQL_Latin1_CP1_CI_AS, I can open to use RMS POS without any problems.However, after that I have changed the Store database collation to...
View ArticleHQEventLog clearing
It appears our HQEventLog table has become monstrous. When I try to go in to View Event Log in HQ Manager, I get an error that says I don't have enough storage (We have 32GB with 20 reserved for SQL)....
View ArticleRE: Settle EDC batch automatically?
Very unfortunately there is not a way to have that set up. Thank you Freeman
View ArticleRE: Force to add item to the transaction in MS Retail Management System
What if the customer does not want a Bag?or have their own? I would just rather create an item and print a bar code and have the cashier scanning if need it.
View ArticleRE: Report is deducting sale tax amount of my profit. (look at image please)
Greetings,My recommendation would be to utilize the reporting from within RMS to demonstrate what may or may not be calculating correctly. All reports are coded differently, so how somebodies custom...
View ArticleClik here to view.
Report is deducting sale tax amount of my profit. (look at image please)
I'm running this custom report that allow me to run sale report by day and hours however the data show does not mach our real numbers because its deducting the sale amount off the margin amount here is...
View Article