Sales Tax Analysis Report (discrepancy)
Rms version 2.0.1004 Hi All,Have a client running sales Tax Analysis report when adding the Tax Exempt Sales, Taxable Sales and Total Tax Collected, together they come to €8845.20, but on the same...
View ArticleRE: Report is deducting sale tax amount of my profit. (look at image please)
I will double SQL & Operating system.Regardless the report. Transaction number "24537" It's the real transaction number and the number 1 right above Its the number of transaction on that particular...
View ArticleRE: Settle EDC batch automatically?
Hello Daniel,If you're looking for an alternative to Mercury, let me introduce you to Velocity - the integrated payment division of North American Bancard. Velocity offers an RMS plug-in that connects...
View ArticleRE: Report is deducting sale tax amount of my profit. (look at image please)
Daniel the first thing I wanted to point out for you is that RMS didn't deduct anything. The first transaction in this department was Brandy Quantity 5 not this transaction also.Read this please 9.43...
View ArticleRE: HQ Wizard WS250 creates individual Worksheets for each store to be approved
Do you have more than 5 stores?FP 2 is 2.0.1000Cumulative Update 5 is 2.0.2000Can you apply hotfix 60 to all stores? Are you running HQ Server and Client on the same machine?What version of SQL are you...
View ArticleHQ Wizard WS250 creates individual Worksheets for each store to be approved
I recently upgraded HQ and 5 stores with Feature pack 2 with version 2.0.2000 SP5 and this issue started right after the upgrade. When I create a WS250 and click finish it randomly creates a multiple...
View ArticleRE: Hand held scanner for inventory will not remain connected
In the future please do not include contact information within forum posts as we wouldn't want you to be targeted by spam and unwanted communications Crystal. Also if this issue is resolved please let...
View ArticleHand held scanner for inventory will not remain connected
Hello,We have a client using RMS they have Retail Realm Mobility Inventory Program. The hand held they have is Unitech HT682. When the device is in the cradle it connect fine. Once the device is...
View ArticleRE: "Run-time error "-2147417848 (80010108) Automation error: The object...
How many registers do you have please?How many receipt printers do you have?Do you have more than 1 printer configured on the POS machines? If yes, are any of them not attached physically to the POS?...
View ArticleRE: "Run-time error "-2147417848 (80010108) Automation error: The object...
Couple of additional questions? Can you please tell me what version of RMS you are on Richard? Manager or Administrator/Help/Help and About. What version of Windows is on the machines (any home...
View Article"Run-time error "-2147417848 (80010108) Automation error: The object invoked...
We are running RMS 2.0 and getting this error "Run-time error "-2147417848 (80010108) Automation error: The object invoked has disconnected from its clients" when loading the journal viewer. Our label...
View ArticleRE: Items missing after committing Purchase Order
Can someone else at this same branch reproduce the same issue? Typically if software is broken Upendra, it is broken everywhere not at just one store. If it is a single store only has this issue? It is...
View ArticleItems missing after committing Purchase Order
Hi All,At one of our branch manager has created a PO and added the required items. He also committed the PO. After that when he opens it all the items are missing in PO.Can anyone experienced this...
View ArticleRE: "Run-Time Error '-2147417848(80010108)':
Has this issue been resolved as of yet Richard, I was hoping to help you with this but haven't seen any responses to my questions as of yet sir. Cheers, Butch
View Article"Run-Time Error '-2147417848(80010108)':
I recently switched on of my registers, now every time i hit "F4" to view the journal o reprint a receipti will get a run-time error and the POS AND or MANAGER will close.here is the error: "Run-Time...
View ArticleRE: RMS Version 2.0.2020
Cat, upgrading to hotfix 58 to the best of my knowledge is not a requirement associated with changing processors and if you have installed CU 5 2.0.2000 if you download and install hotfix 60 (because...
View ArticleRE: Using VX805 pin pad with RR MPS connection, can we accept Apple and...
The MX 860 if I'm not mistaken is end of life ( which doesn't mean you cannot use it) it would mean you may have difficulties purchasing it. RMS is PCI compliant and EMV capabilities are obtained...
View ArticleUsing VX805 pin pad with RR MPS connection, can we accept Apple and Android pay?
Hi,I am thinking about implement Verifone VX805 with Retail Realm MPS connection.Would I be able to accept Apple and Android Pay?If yes, do we need to create separate tender type for Apple Pay and...
View ArticleRE: Using VX805 pin pad with RR MPS connection, can we accept Apple and...
The Vx805 is a better choice than the Mx860. Mx860 is only PCI PTS 2.x certified through Apr 30 2017, whereas the Vx805 is PCI PTS 3.x certified through Apr 30 2020. If you're interested in other RMS...
View ArticleRE: Using VX805 pin pad with RR MPS connection, can we accept Apple and...
You'd be best to discuss that with your processor and your partner as my friend Scott suggested, RMS is the means to process the transaction. What can and will work with respect to devices and payment...
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