Account Receivable, AR Comments and Adjustments Not Updating at HQ
Hi,I have noticed that customer Account Receivable, AR Comments and Adjustments Not Updating from stores to HQ. Tried running Worksheet 401, but even then the right data is not updating at HQ.Did...
View ArticleDiscount Reason Code Total in Receipt
Hi,How to add Discount Reason Code Total in the 40 col receipt?
View ArticleRE: System hangs when i generate report in rms
which report are you running and what are the parameters? With a database that size it could simply by the report query is taking a long time to return results.
View ArticleRE: License Key reverted to Trial Status
You will need to re-enter the license key before the telephone number shows. This happens when the OS changes.
View ArticleRE: Items modified or added after Date in RMS
Please note that lastupdated is affected by sales, inventory processes and manual edits. This is not a date created timestamp field
View ArticleRE: Error #-2147217833, Please Help, While Generating Inventory Valuation Report
This message is a truncation error. So it seems that some string, most likely production description is too long. Or possibly you have a quantity value that is too large. Here is a link to a...
View ArticleRE: Salesforce and RMS integration
NetSuite might be able to integrate the two products.
View ArticleRE: Will Credit Card Processing RMS EDC Preferred Acquirer Be Affected By...
I think you will then be limited to Windows 7 or above with Internet Explorer 7 or above. So if you are staying current with Hardware and OS upgrades you might be fine. Should need to lab test this...
View ArticleRE: RMS POS Error 91- object block variable when try to scan an item (F2) or...
Thanks, for all your answers. I finally opened a case with Microsoft support. They are in directly touch with my customer and are working on. (as usually, they don't give details about causes, i Will...
View ArticleRE: Printer Ez3844 - T-3000 plus
RMS is by default setup to use avery label sheets, multiple labels per 8.5 by 11 page. But you can design a label that prints one per page, but it takes some trial and error. So it depends on your...
View ArticlePrinter Ez3844 - T-3000 plus
Hi. We are trying to print customized price labels in RMS with printer T-3000 plus. We have a lot of merchandise to print labels for its (example 120 ítems 3 each for a total of 360 labels) . We...
View ArticleRE: Can RMS handle Faulty Exchanges? e.g. same product coming back is also...
Ring up the faulty product and change the quantity to -1, then ring up the replacement product. You will then have a net debit or credit.
View ArticleRE: Scanner Carriage returns failing randomly
You can try out full screen mode for RMS. Ctrl-F6 to setup the screen properties. Full screen mode makes RMS overlap the taskbar and makes the POS screen stay above other screens so that it does not...
View ArticleScanner Carriage returns failing randomly
We have HP RP5700 systems with the HP scanner running Dynamics RMS 2.0. We have a carriage return set up on our scanners which work most of the time; however, periodically while scanning items in, the...
View ArticleRE: Can RMS handle Faulty Exchanges? e.g. same product coming back is also...
Hi Ed, thanks for taking the time to respond. Please could you go into a little more detail - also if we're bringing something back as -1 what will be the impact on stock levels? if any? Thanks Andrew
View ArticleRE: Can RMS handle Faulty Exchanges? e.g. same product coming back is also...
1 of the item will be returned to inventory. So if you had 10, sold -1, your inventory would now be 11 on that item
View ArticleCan RMS handle Faulty Exchanges? e.g. same product coming back is also same...
HelloOur RMS is struggling to handle faulty exchanges because of the logic "why are you selling the same items as what you're returning" However we need to do it this way so that a customer is only...
View ArticleRE: How to add a service to shipping when the shipper is under 'none'
If an item isn't being shipped using a physical carrier with a cost associated with it, would that not be classified as a transfer? For example transfer Item X "Out" (from inventory) to location Y "IN"...
View ArticleHow to add a service to shipping when the shipper is under 'none'
One of our stores does a lot of shipping orders, however they aren't always going to a shipper to be shipped. Sometimes they are being delivered by our store to a boat or a home. I would like to make...
View ArticleRE: Serial Number on Receipt
If you click on help in manager or administrator then click help and about you will see the RMS version. 2.0.2022 is the current. If you don't see the serial number on your receipt you will need to...
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