Got a very strange issue and was wondering if anyone has seen this/fixed the same issue.
One of my customers has set up an Alias for an item but it doesn't scan on the tills - when I check in HQ manager I can see the alias and all looks fine, however if I run
select * from Alias
where Alias = '3614271868381'
I get no results, however if I run
select * from Alias
where ItemID = '90294'
I get the alias showing
Now to make this even weirder, I asked the user to try adding the alias again using the same method but forgot to get her to delete the first alias - the system allowed her to have a duplicate aliases, when I ran the select statement using the Alias I got one result which was the newest one, when I ran the select statement using the item ID I got both. We have scanned on tills and all is now working,
Any ideas?
