Reports
Does anyone have a report that shows a customer list with the sales reps name and the customer's email?
View ArticleIntegration QB an Purchase Orders
I have the integration done with QB 2016 Products. Batches import fine but don't import the closed purchase orders as I was expecting. I do check the box in RMS when importing. Is there something I...
View ArticleRE: Date format in the receipt
Hi Uma.I beleive there are no date formating functions in RMS´s xml files. There is one very easy way to do it, but You will need to create a small add-on, that will prepare dinamically a Sesion...
View ArticleRE: Date format in the receipt
Hi Antonijo,Don't we have any functions in XML to get only day part separately month part separately and year part separately from the date? COM object is one of the solutions. I just wanted to check...
View ArticleRE: Date format in the receipt
Hi again Uma.No, there are no date/time functions for getting separate values from in RMS Transaction Date variable, I´m sorry. As far as know. I beleive the only option you have is what I suggested or...
View ArticleRE: Date format in the receipt
Hi Antonijo,I still have a hope that in this discussion we will come across a simple solution. What can we do by saving the data into Teansaction Reference number ? Uma
View ArticleRE: Date format in the receipt
Hi Uma.If there is a will, there is a way - they say... so, here is an idea... not sure if it will work though... I was thinking of manually adding the values dd, mm and yyyy in then printing them...
View ArticleHQEventLog Error -2147467259: Deadlock victim
Hi all,Anyone knows why this error prompt out while syncing record? Thanks in advance! :)
View ArticleLogic Control LV3000
I am trying to install Logic Control USB Pole Display. I can get the device installed and working as a second monitor but when I tried to configure it within RMS, it crashes the system. I have setup...
View ArticleConnection error when processing Credit Cards
A merchant is getting the following error when trying to process a credit card: "Connection Error: a network connection failed. Make sure you have a network or internet connection."This error started...
View ArticleRE: Trouble deleting Journal to shrink database
The first time a tried, I did not get an error message. I tried again with a new backup and got this:An error occurred while executing query:Could not allocate space for object...
View ArticleTrouble deleting Journal to shrink database
My database is approaching the 4GB limit of SQL 2005 so I am trying to delete some of the journal. When I run the query "DELETE FROM JOURNAL WHERE TIME < '01/01/2012'" in RMS Administrator, the...
View ArticleRMS 2.0 Purchase Order Number Issue
Hi,I created a PO with entering PO No. manually, I also received and committed the order. Later when I try to create new PO automatically, it is taking the next sequence of PO No. which I created...
View ArticleStore Operations crashing
I have a site that is using the RR mercury card processing 2.2.0.2 add in, with the RMS 2.0.2000we have 2 pos terminals (listed below) and a Windows 7 Pro workstation used as the server.My question is...
View ArticleRE: how to get running balance in customer account statement
Thank you for your question.RMS does not tract a running total for each transaction, and as the statements simply pulls data directly from the database, this may be difficult to do.In addition, as the...
View Articlehow to get running balance in customer account statement
Using rms 2.0 have tried to edit the statement template a running balance as it appears in the customer account information tabdate/transaction/ref/amount/running balance. the running balance...
View ArticleRE: ingenico.com/IK-OPOS-08.00.zip
Hello Jay,You will need to contact Ingenico for the drivers, as we do not have a copy of them.Thank you,Scott WardzinskiMicrosoft Dynamics RMS & POSS upport Engineer
View ArticleRE: mk500 price checker
Hello Devanand,Thank you for your question.Please note that RMS has not been tested with such price checker devices, and it may not correctly relay the information to the device.I would recommend...
View ArticleRE: Store Operations crashing
I would check what the verifone terminals are doing when pos crashes. Ive see this when the pos is waiting on an external cc machine and it sorta times out. Hows network performance?
View ArticleGenerate detailed sales report in Dynamics RMS Store Manager based on...
Is there any way to generate a detailed sales report in Dynamics RMS Store Manager based on a manual percentage off given to certain items during POS checkout? We ran an in-store promotion. Anyone...
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