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RE: How do I disable the enter key from tendering a transaction?

Hey Kevin I was able to resolve the issue.I simply restricted the item lookup code field in SOPOS for the relevant security level.

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Custom Button

Hello,Can we create a custom button for the Ctrl+Shift+F3 balance check, add money?Thank you

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RE: RMS issue (check stores )

Hi - you may want to call our tech support line if you have already checked for network connectivity issues, firewall issues, communication issues, and that the POS and HQ computers are up and running:...

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RMS issue (check stores )

hi all i need help please my Que is when they go to check their inventory from one store to another, they get an error when click on check stores button  on POS saying "Attempts to contact HQ failed"... 

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RMS to QB Interface reset after QB upgrade and move to another workstation

I have upgraded a client from QB2013 to QB2016 and moved the QB's company file to another computer.  I'm trying to set the interface back up for RMS (which has been working for years).  I can't get it...

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RE: RMS to QB Interface reset after QB upgrade and move to another workstation

Hi Cindy, are RMS and QuickBooks on the same computer?  Some times that is the only way to get the RMS to QB G/L interface to work - have both programs on the same computer.

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RE: My RMS POS and HQ keep freezing right after when HQ Client connection is...

Hi - what version of Windows are you using?  What version of RMS and HQ (and have you applied all the service packs)?

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RE: RMS to QB Interface reset after QB upgrade and move to another workstation

Hi,They are on the same computer but the SQL database is physically on another machine.  In practice that would seem OK.  I can try to install QB's on the same computer as the SQL database. I do think...

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RE: RMS to QB Interface reset after QB upgrade and move to another workstation

You likely have already seen this - but just in case: support.microsoft.com/.../how-to-configure-the-microsoft-dynamics-rms-store-operations-quickbook

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RE: RMS to QB Interface reset after QB upgrade and move to another workstation

I have.  I also saw this: community.dynamics.com/.../166596Which makes me think the reset might be an option to clear out the info that is in the table already.  Have you ever had to do that?  I'm...

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RE: My RMS POS and HQ keep freezing right after when HQ Client connection is...

Hi Kevin,Windows Version: Windows 7 Pro 64bitMS SQL Version: MS SQL Server Express 2005 - 9.00.2047.00 (Intel X86)RMS SO/HQ Client Version: 2.0.2002All Service packs are installed through CU5 with...

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RE: RMS to QB Interface reset after QB upgrade and move to another workstation

Loading it on the same machine as the database did the trick.  So much for logic.  Thanks!

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RE: RMS to QB Interface reset after QB upgrade and move to another workstation

Awesome! Happy to help.

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RE: My RMS POS and HQ keep freezing right after when HQ Client connection is...

Looks like everything is up to date. If no other programs are having network connectivity issues then I would suggest contacting your Microsoft Dynamics RMS Partner for help. If you do not have a...

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My RMS POS and HQ keep freezing right after when HQ Client connection is done

Hi, I wanted to setup HQ Client sync more often so I set the sync time to every hour but when HQ Client make connection to the server, it receive some data and upload data as well. Right after when...

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RE: HTML web status does not display information after windows 7 update

Can someone send me the info, please. My custom status.htm looks awful since moving to windows 10 and RMS version 2.0.2022.ThanksDannymrfixitpei at gmail com

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HTML web status does not display information after windows 7 update

I am running Dynamics RMS 2.0 and just upgraded from Windows xp to 7.  Everything is working ok except the html web status that shows our membership data does not display at the top.  The file path is...

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RE: White Screen on Credit Card transaction

Hi RonJust moving to win10 & RMS 2.X - which drivers should I be using for Epson OPOS TM-T88V (usb) & cash drawer.ThanksDanny

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RE: White Screen on Credit Card transaction

Danny, As far as I know RMS is not certified with Win10. Use Win7,64 bit. Regular Epson driver works.

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White Screen on Credit Card transaction

During a credit card transaction, screen goes white and RMS shuts down. The transaction goes through as I am able to view the details of the transaction in the database; however, there is no Tender...

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